WHMCS Error "Module Command Error Unable to check subscription in PPA. Unauthorized"

Discussion in 'Plesk Automation Suggestions and Feedback' started by eugenevdm, Mar 6, 2013.

  1. eugenevdm

    eugenevdm Guru

    Whilst trying to create a hosting from WHMCS we get:

    What we've checked so far:

    1. PPA: API System > Settings > Public API Manager. This is enabled. PPA host address is here and IP address of WHMCS server is here.
    2. WHMCS:

    Setup / General Settings / Security

    The PPA server's IP is here.
  2. Andrew Andriatis

    Andrew Andriatis Odin Team

    The problem was in the incorrect PPA admin password set on the WHMCS side.
  3. eugenevdm

    eugenevdm Guru

    Thanks Andrew that is correct.

    It's important when setting up this module to first of all ensure you use at least the latest version of PPA and secondly put the PPA's server's IP also in WHMCS.

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