User's unable to login

Discussion in 'Plesk 9.x for Windows Issue, Fixes, How-To' started by whipworks, May 15, 2015.

  1. whipworks

    whipworks Bit Poster

    Messages:
    7
    We have Parallels Plesk Panel version 9.2.1. I hope I'm explaining this right. Our customers can't login to their respective Domain Administrator Access. I checked each accounts settings and Domain Administrator Access is allowed and turned on. I've also reset their passwords, but still didn't work. I tried logging in using FTP with their credentials and that worked. So that proves that the account username/password is correct. I logged in using our admin user/pass access and that logs me in. We even restarted the server just to see if it's a glitch. Nothing.

    Can anyone shed a light into this? Thanks!
     
  2. whipworks

    whipworks Bit Poster

    Messages:
    7
    Is there no fix to this? :(
     

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