Stuck in account deletion

Discussion in 'Plesk Automation Suggestions and Feedback' started by siglocero, Nov 21, 2014.

  1. siglocero

    siglocero Kilo Poster

    Messages:
    24
    Greetings,

    Today we really had a headache trying to delete a reseller that in not with us anymore. The fact is when we try to delete it, it always throws this error:

    Code:
    Cannot delete 1 reseller account(s). Reason: Foreign key 'role_users_fk0' violation while executing ' DELETE FROM accounts WHERE account_id = ?'.
    Did one of you also receive this message?

    We know its a database related error, but we are not going to mess in PostgreSQL and complicate even more this situation.

    Kind regards.
     
  2. RodolfoE

    RodolfoE Kilo Poster

    Messages:
    39
    Best bet here is shoot it over to support, let us know what resolution they provide to you in case someone else runs into this.
     
  3. siglocero

    siglocero Kilo Poster

    Messages:
    24
    Problem was solved, I had to mess up with PPA main database...(double facepalm).
     

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