Stop PBAS letting customer attempt to register domain name with less X characters

Discussion in 'Suggestions and Feature Requests' started by PhilP, Jun 11, 2014.

  1. PhilP

    PhilP Kilo Poster

    Messages:
    34
    Currently a customer can attempt to register a domain name of less than 3 characters (at least with Nominet plugin) which is against the registry rules.

    A method is needed to stop this happening.
     
  2. dkolvakh

    dkolvakh Odin Team

    Messages:
    343
    PhilP, I suppose that if Registrar denies to register short domain name, lookup result should contain correct response and thus such domain will be shown as unavailable in Store. What is the problem, please explain in more details.
     
  3. PhilP

    PhilP Kilo Poster

    Messages:
    34
    What is required is validation within the store at the point of purchase to prevent an order being accepted if the minimum number characters are not entered.

    Perhaps this should be a feature of setting up a new TLD for registration in PBAS; add a minimum allowed characters field, which is then used by the store to validate.
     
  4. dkolvakh

    dkolvakh Odin Team

    Messages:
    343
    PhilP, and again: if Registrar would not register short domain name, it should reply correctly for PBAS "check availability" API request. If Registrar shows domain as available and allow to make order for short domain name which wouldn't been registered further because is "short" - this is not a PBAS issue, please contact Registrar then.
    The only one case is correct in such situation - when PBAS use whois service, not a Registrar API, to check domain availability.
     
  5. PhilP

    PhilP Kilo Poster

    Messages:
    34
    I understand you think this should happen with the Registrar, but we want to do this before the domain search ever takes place, when the customer enters a domain to search.

    This allows us to give a better experience to the customer.

    How hard would it be for you guys to implement a simple "minimum characters" option when adding a new domain TLD.

    Then we can say for example, 3 characters, and then customer would be unable to enter less.
     
  6. FedorK

    FedorK Mega Poster

    Messages:
    224
    It could be done by store customization.
     
  7. PhilP

    PhilP Kilo Poster

    Messages:
    34
    It could - but then why can it not be an option instead of requiring us to customise the store?
     
  8. FedorK

    FedorK Mega Poster

    Messages:
    224
    Phil,

    It will be implemented if we will have enough requests for this feature.

    Thank you.
     
  9. KonstantinosS

    KonstantinosS Mega Poster

    Messages:
    113
    Hi Fedor, I'm seconding that request.
     
  10. AaronMcH

    AaronMcH Mega Poster

    Messages:
    129
    +1

    Seems like one of those things that should just be in there by default, since we use whois based domain availability checking this is a problem for us as well.

    Regards
    Aaron
     
  11. Dmitry

    Dmitry Bit Poster

    Messages:
    4
    +1

    Then using whois domain checks OBAS can sell anything without any additional checks
     
  12. dkolvakh

    dkolvakh Odin Team

    Messages:
    343
    Dmitry,
    OBAS could not sell something which could not be sold. Before and during order placement, domain name will be validated on OBAS side. Even before adding domain into cart, it will be validated on OBAS side.
    So, this issue is related to an external website in most, where "lookup using WHOIS" has been made.
     

Share This Page