scheduled backups not working in 10.2

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by Melissa, Apr 20, 2011.

  1. Melissa

    Melissa Bit Poster

    Messages:
    4
    We migrated to Plesk 10.2 on 16 April 2011 from Plesk 9.5.2 (RH EL5 2.6.18-194.26.1, mysql 5.5.11). Since the migration, no website backups have been made. I doubled-checked the documentation for setting up a backup in Plesk and everything seems done correctly. I've also supplied my email address in the backup manager, in case of errors, but have received no emails for any of our domains.

    I can't find any ill information in logs - cron.log shows the command being executed at the correct times, but no backup. I've searched through the forums and can't find a solution. Pearls of wisdom?
     
  2. marco.saiu

    marco.saiu Kilo Poster

    Messages:
    52
    #Bug: Sheduled Backups not Working in 10.2

    Yes i have same issue in my servers! Ubuntu 10.04 LTS and Plesk 10.2...

    Please confirm this is a bug of Plesk because i don't see any miscunfiguration in my servers!

    Thank's!
     
  3. symx

    symx Bit Poster

    Messages:
    6
    I don't even see the "Scheduled backups" section in the Settings anymore. All I can do is manual backups.
    This is so wrong ...
     
  4. IgorG

    IgorG Guru

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    19,081
  5. Macruise

    Macruise Bit Poster

    Messages:
    1
    Grrr

    Please Parallels - we do need scheduled backups for security !!!
    Mine on 1and1 is bust too !!
    Help Please!
     
  6. IgorG

    IgorG Guru

    Messages:
    19,081
    In attach you can find fixed backupmng for RHEL5 and Ububtu 10
     

    Attached Files:

  7. marco.saiu

    marco.saiu Kilo Poster

    Messages:
    52
    Ubuntu 10.04.02 LTS 64bit - Plesk 10.2

    Hello Igor,

    the patch work currectly in my servers!

    i change backupmng in /opt/psa/admin/sbin/

    Plesk 10.2 and Ubuntu 10.04 LTS 64 bit

    Thank's,
    Marco Saiu
    Servizi Internet Srl
     
    Last edited: May 3, 2011
  8. Mickael Salfati

    Mickael Salfati Product Expert

    Messages:
    169
    IgorG,

    Is there a patch for debian squeeze x64 ?

    Thank you ;)
     
  9. IgorG

    IgorG Guru

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    19,081
    Ubuntu 10 and Debian 6 have mysql 5.1 by default - so please clarify what mysql version you have on your Debian?
     
  10. Mickael Salfati

    Mickael Salfati Product Expert

    Messages:
    169
    My Mysql version is 5.1.56, thank you ;)
     
  11. IgorG

    IgorG Guru

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    19,081
    Try attached backupmng for Debian6
     

    Attached Files:

  12. VilleH

    VilleH Bit Poster

    Messages:
    1
    Hi!

    I'm having this same backup problem with Plesk Panel 10.2 on CentOS 5.6 (x86_64). Manual backups "works" (task view shows an error, but can't view error message at all and backup appears to server repository) but scheduled backups doesn't even send any error messages to email (even that option is turned on from settings).

    I'm running pretty new version of MySQL on my server, 5.5.10. And PgSQL is version 9.0.4...

    Is there any way to get scheduled backups working (thru Plesk, of course), even with these kind a experimental versions of MySQL and PgSQL?
     
  13. IgorG

    IgorG Guru

    Messages:
    19,081
    Try attached backupmng for CentOS 5
     

    Attached Files:

  14. Mickael Salfati

    Mickael Salfati Product Expert

    Messages:
    169
    IgorG

    I replace my /opt/psa/admin/sbin/backupmng
    Fix for debian 6 isn't working. I planed something yesterday on Friday 05:00 AM and nothing is backuped this morning.

    Furthermore, there is an another bug as you can see on screenshot attached.
    Day tuesday ("mardi" in french) is twice and thursday is not present in the list.

    For information, I have also /opt/psa/admin/bin/backupmng, I need to replace it also ?

    Thank you ;)
     

    Attached Files:

  15. IgorG

    IgorG Guru

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    19,081
  16. Mickael Salfati

    Mickael Salfati Product Expert

    Messages:
    169
    Hi Igor,

    First, thank you a lot for your assistance.
    Second, did you see my screenshot about duplicated day ? perhaps a beginning to understand this issue.
    I drop my /opt/psa/PMM/logs/pmmcli.log file, I planed a backup for each thursday (so today) on 10:06. Then, around 10:00 am I launch /opt/psa/admin/sbin/backupmng
    No backup started on 10:06 am and here's my /opt/psa/PMM/logs/pmmcli.log around 10:10 am
     

    Attached Files:

    Last edited: May 19, 2011
  17. IgorG

    IgorG Guru

    Messages:
    19,081
    Please provide output of "crontab -l" for root.
     
  18. Mickael Salfati

    Mickael Salfati Product Expert

    Messages:
    169
    Here is:
    Code:
    root@ns1:~# crontab -l
    8,18,28,38,48,58 *  *  *  * /usr/lib/plesk-9.0/postfix-poplockdb-clean
    5,20,35,50      *       *       *       *       /opt/psa/admin/sbin/backupmng >/dev/null 2>&1
    backupmng is well planed, even if I launch it manually, backup doesn't start.
    I don't have to replace also statistics in /opt/psa/admin/bin ? As I said previously, I just replaced file located to /opt/psa/admin/sbin
     
  19. Melissa

    Melissa Bit Poster

    Messages:
    4
    Hi. I replaced with this new version, and, although I have daily backups set for each domain at separate times in Plesk, everything backs up every 15 minutes. I had to chmod -x backupmng. Is there another setting for backups that is outside of the Plesk panel for each domain??
     
  20. IgorG

    IgorG Guru

    Messages:
    19,081
    Mickael,

    Development haven't ideas why you have problems with backupmng w/o access to your server. Therefore I suggest you contact support team. Experienced supporters will deeply investigate this problem directly on your server. I think it would be more effectively than forum's discussion.
     

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