resending orders

Discussion in 'Suggestions and Feature Requests' started by galaxy, Aug 23, 2007.

  1. galaxy

    galaxy Mega Poster

    Messages:
    244
    It would be useful to be able to resend a renewal order like you can send invoice notifications.
     
  2. vbatraev

    vbatraev Odin Team

    Messages:
    346
    It can be done from PCC > Configuration Director > Logging and Errors > E-Mails Logs ("Outgoing E-Mails" tab).
    To resend the e-mail, select it and press "Resend" button. (You can use search by order id in subject to find the e-mail).
     
  3. galaxy

    galaxy Mega Poster

    Messages:
    244
    It would be nice & convenient to place the button where one would expect, logically on the order screen (and display the button if the order is open).

    Having the same for open invoices would be nice too.

    Sounds like an RFE.

    Searching through the screens you indicated is difficult to remember and hard to find. Typically you're going through the open orders or even graced orders and you find the people didn't get the initial email or it was lost and you just want to resend them. After getting the list of open orders, its just plain silly to go and remember those orders and resend them one by one.

    It would also be nice to have a "send notification" button on the screen where you can do a search to find the open orders, have check boxes next to them and select the ones you want to resend.
     
  4. vbatraev

    vbatraev Odin Team

    Messages:
    346
    Thank you for the suggestion.
    I have submitted feature request to HSPcomplete development team (bug #92229 for your reference).
     

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