Reseller configuration issues

Discussion in 'Installation and "How-To" Questions' started by KonstantinosS, Jan 15, 2015.

  1. KonstantinosS

    KonstantinosS Mega Poster

    Messages:
    113
    I've got a couple of weird issues that I'm struggling to find out what's wrong.

    First one is that my clients can access the app vault, while a reseller's clients cannot. I've checked the Allow access to the vault, synced the reseller to plesk, but that has not worked.

    The other issue, is that I cannot find how to sync resellers to changes I make in their respective subscriptions. Could you give me a hand on where to look on the web interface or what command to type in the console as I just can't seem to find the way?

    Thanks a lot!
     
  2. FedorK

    FedorK Mega Poster

    Messages:
    224
    Hello KonstantinosS,

    Could you describe the issues in more details. Which reseller's plan you use copied from provider or own reseller plans?
    Which changes for reseller you need to synchronize?
     
  3. KonstantinosS

    KonstantinosS Mega Poster

    Messages:
    113
    Bad configuration Fedor from my end... Still learning PBA-S and making a few mistakes :( The mistake was that I forgot to "upgrade" reseller to the new configuration of the plan.
     

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