Hi, last week I've opened to tickets using https://support.plesk.com/SelfService regarding to problems with newly installed Servers and Updates. Both tickets were not shown in my account. Also I've got no ticket number at all. Can you please check your request tracker system? BVecause of this, I'll post my problem here, feel free to move it to my requesttracker account. My problem at this time: I've installed 2 new servers 2008R2 and installed Parals Containers 6.0 on it. After reboot, the server loads updates controlled by Parallels. At all we get up to 233 Updates, now no new Update were found. On another Server we did the same procedure some weeks/month ago, the server got more than 280 Updates. The problem now is, we are working with Containertemplate we are cloning on each server. the template from the older server now will not run on the new one. Because of lack in Updates. What can we do, to get all servers to the same update level,until Parallels will not offer the missing updates. Another problem: We deinstalled Parallels Software on such a new server, who has installed all Updates we recieved and tried to reinstall Parallels 6.0 Now it says the system is not compatible. Please note all Updates were installed and controlled by Parallels. After deinstalling tons of Update, Parallels can be installed again. But we will never get the patch level like on our productive servers.