qmail send not sending

Discussion in 'Plesk 7.0 Troubleshooting and Problems' started by safehaven, Mar 30, 2004.

  1. safehaven

    safehaven Guest

    I have several msgs in my que, but they are not going out...qmail-send is running...
    Any place I can check?
    killall -ALRM qmail-send gives me no love

    and if I
    echo foo | mail blah@blah.com noting goes out either...but qmail-scanner is running well and dumping the files int he queue
     
  2. sieb@

    sieb@ Guru

    Messages:
    779
    Can your server do DNS lookups fine (as in ping google.com and get replies)? We had to throw up a backup server this week, one of our main servers just stopped doing DNS lookups so no mail was going out, couldn't ping out either.

    The odd thing was that the dump I did that day to put on the backup server had the same problem and forced me to use an older backup. Not sure if its a virus or corrupted config, the only virii on the machine were a couple Beagles..
     
  3. safehaven

    safehaven Guest

    yeah...my pings work fine...its strandge...i have 4psa looking now
     
  4. web-vision

    web-vision Mega Poster

    Messages:
    127
    I have the same problem here at my rhel3 + plesk 7. not every mail gets queued. but once they are in queue the never get out.

    Regards,

    Boris
     
  5. JLChafardet

    JLChafardet Guru

    Messages:
    616
    mail not sent! error (0x800CCC0F)

    When i try to send a mail via outlook i get this error!

    ====================

    Task 'mail.domain.com - Sending' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).'

    ====================

    I did tryed reading the forums, and sshed on it and pinged the isp, i get response, pinged yahoo, google, ms, ev1, 1and1 every ping works great!

    Have any one had this issue?

    best regards,
     
  6. web-vision

    web-vision Mega Poster

    Messages:
    127
    Was this message send from "Systemadministrator"?
     
  7. JLChafardet

    JLChafardet Guru

    Messages:
    616
    The error i get it in outlook

    there is no mail sent! no way to send! no log on /var/log/maillog

    nothing! it was working yesterday! not it isnt


    any idea? NO DOMAIN can send mails!
     
  8. web-vision

    web-vision Mega Poster

    Messages:
    127
    Try setting up Outlook for "POP3 before SMTP" and then try again.

    We had several claims about this. Unfortunately the qmail settings in plesk are POP3-auth (20 minutes) and no SMTP-auth.

    It seems they mixed up something.
     
  9. JLChafardet

    JLChafardet Guru

    Messages:
    616
    Task 'mail.hostingve.com - Sending' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).'

    no that didnt solved!

    i setted maxconips someething like that from 4 to 40

    restarted qmail, also restarted the server to test! NOTHING i have a bunch of clients oppening trouble tickets because of this!

    there must be a way to fix it

    ;)

    best regards,
     
  10. web-vision

    web-vision Mega Poster

    Messages:
    127
    to make sure it isnt a dns problem. enter ip as POP3 and SMTP.
    What about webmail(horde)? Is this working for you?
     
  11. JLChafardet

    JLChafardet Guru

    Messages:
    616
    webmail sends! (horde)

    and pop3 receives

    not even using ip it sends! with ip or mail.name.com receives, but doesnt send!

    ping respond!
     
  12. sieb@

    sieb@ Guru

    Messages:
    779
    Restart qmail?
     
  13. JLChafardet

    JLChafardet Guru

    Messages:
    616
    i did more than 10 times! still not working! i cant send mails from outlook! but from horde i do! it seems like in some way the relaying conf is not working!

    dunno just guessing
     
  14. web-vision

    web-vision Mega Poster

    Messages:
    127
    have you tried connection from

    telnet your.domain.ip.com 25

    ?
     
  15. Cranky

    Cranky Guru

    Messages:
    2,657
    Have you made any firewall changes recently? Try disabling it to see if that improves things for you.
     
  16. JLChafardet

    JLChafardet Guru

    Messages:
    616
    i have no firewall also i have telnet down, only ssh!

    i can ping mail.domain.com i can receive perfect, the problem is only sending

    and note, sending only from outlook (also note i am not using outlook express, but some of my client does and same error on outlook 2003 and outlook express)
     
  17. JLChafardet

    JLChafardet Guru

    Messages:
    616
    does any one can try to answer? my provider says that they can send and receive from outlook express, but how come that ALL MY CLIENTS actually CANT SEND MAIL FROM EMAIL CLIENTS(including me) but they can send?

    there must be an error somewere on qmail
     
  18. web-vision

    web-vision Mega Poster

    Messages:
    127
    you can use telnet to test if your pop3 (25) and smtp (110) ports are open.

    every windows has a telnet client. go to "start" and enter dos mode by using "cmd /k " or "command" - depends on which windows you have.

    Now enter:

    telnet your.own.server.ip 25

    if you get an answer everything is fine with pop3.
    Try the same with port 110.

    If your server says "hello" everything is fine.

    If don't hesitate send an private email to boris@web-vision.de.

    Regards

    Boris
     
  19. JLChafardet

    JLChafardet Guru

    Messages:
    616
    I get no response from port 25

    via telnet mail.server.ext 25 ENTER

    i get no response! but pop3 works!

    also via 110 on smtp i get response:

    +OK Hello there.

    the issue seems to be my isp, it blocked all smtp outgoing connections, it ask me to use its smtp server.

    when i use his smtp server it sends flawlessly.

    best regards, and thanks! please dont let dis post die! i want to allow my clients to access the smtp server of their domains! i will be asking the isp to allow relaying lets see what happens!

    good day to all,
     
  20. crowsfan85

    crowsfan85 Kilo Poster

    Messages:
    11
    I'm having the same problem. No response when I try to ping port 25.

    - I have no firewall (until I get this working)
    - Webmail works fine
    - MX is set up an A record

    I can receive fine but when I try to send I get :

    Task 'Turrietta.com - Sending and Receiving' reported error (0x80042109) : 'Outlook is unable to connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

    I'll keep cracking. I'm probably just an idiot. At least I can watch Seinfeld on WinTV and work at the same time. :)
     

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