Power Panel - "Cannot initialize connection to remote host"

Discussion in 'Performance Questions' started by GiorgosI, Jan 2, 2014.

  1. GiorgosI

    GiorgosI Kilo Poster

    PVA: pva-release -> 6.0, Release -> 2152

    Power Panel has a tool called 'Manage Files', with which users can manage the files of their Virtual Environments.
    'Manage Files' works fine with containers (hosted either on PCS or VIrtuozzo).

    We are trying to manage files of VMs through Power Panel. The VMs are hosted on Parallels Cloud Server 6.0 Update 4.
    When we connect to Power Panel of any VM, there is not 'Manage Files' icon.
    We select 'Customize Desktop' from the upper menu and select the 'Manage Files' to be shown at the first screen of power panel.
    After that, the 'Manage Files' icon is shown in power panel's fist page, but when we click on it, we get an error. If we hit on the 'Show Technical Details' we can see that the exact error is:
    'VZAgent returns error #422: "Cannot initialize connection to remote host"'

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