Plesk 11.0.9 500 - Internal Server Error

Discussion in 'Installation, Update and Configuration' started by jrwn, Jul 5, 2016.

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  1. jrwn

    jrwn Bit Poster

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    Login to Plesk Console failture (https: // [ip]: 8443), the message "500 - Internal Server Error" apperars. The hosted in domains respond with "403 Forbidden".
    With Putty, WinSCP, FTP I can connect. And amazing but true webmail.tdl works.

    The error message in var/log/sw-cp-server/error_log
    : (mod_fastcgi.c.977) bind failed for: unix:/usr/local/psa/tmp sw-engine.sock-0 Address already in use
    : (mod_fastcgi.c.1171) [ERROR]: spawning fcgi failed.
    : (mod_fastcgi.c.3644) all handlers for /index.php? on .php are down.

    System-Infos:
    [root@v3... ~]# cat /usr/local/psa/version
    11.0.9 CentOS 6 110120608.16

    [root@v3... ~]# cat /etc/issue
    CentOS release 6.8 (Final)

    [root@v3... ~]# MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysql -u admin psa
    Your MySQL connection id is 1775
    Server version: 5.1.73 Source distribution

    cat /root/.autoinstaller/microupdates.xml
    <?xml version="1.0" encoding="UTF-8" standalone="yes" ?>
    <patches>
    <product id="plesk" version="11.0.9" installed-at="20130717T141859">
    <patch version="63" timestamp="" installed-at="20160211T040731" />
    </product>
    </patches>

    rpm -q psa
    psa-11.0.9-cos6.build110120608.16.x86_64


    So far I have as Plesk kb 129226 treated without success
    --> Plesk login page show 500 Internal Server Error (Permission denied)
    # chown root:root /tmp
    # chmod 1777 /tmp
    # chown root:apache /usr/sbin/suexec
    # chmod 4510 /usr/sbin/suexec
    # chown root:sw-cp-server /usr/lib64/sw-cp-server/sw-suexec
    # chmod 4710 /usr/lib64/sw-cp-server/sw-suexec

    The connection to MySQL Plesk works:
    MYSQL_PWD=`cat /etc/psa/.psa.shadow` mysql -u admin psa
    mysql> select * from misc;
    shows a lot of data, which obviously come from Plesk.

    About her assistant / a co-thinker, I would be delighted.
    Which log files can I browse to the 500 error during login to Plesk Panel: 8443 to get on the track ...?
    thank you in advance
    jr
     
  2. dkolvakh

    dkolvakh Odin Team

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    Best Answer
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    Jaishree Rawat likes this.
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