Problem We have asked Parallels to develop a plugin for p-bas to use the domain registry service of RRP-Proxy (Key-systems). Parallels does not there self developed such a plugin, and have this out sources on Exentric Italy. We give the order to developed end 2008. It took almost 1 year before a first version has completed. Okay we understand it will take a while to develop this. No problem. We have found some bugs. We collect al the bugs and send it back. This is going for the next 6 month, every now and then a new version popup up, and some bugs are fixed. Suddenly it became silence around exentric and support was not responding anymore on requests. Also asking for status updated on fixing issue's around this plugin. The last year there is no update or no fixes or what so ever. New extensions are not added. Begin 2010 asking parallals what is going on, and why Exentric is not reacting anymore. It seems parallels does not do business any more on Exentric. This is a good choice. But we still have payed for a plugin what is still not working correctly and it is almost useless. Is there some one who can help or has a good advise what to do?