PA control panel is currently unavailable. Please try again later

Discussion in 'Troubleshooting' started by tucha, May 26, 2016.

  1. tucha

    tucha Bit Poster

    Messages:
    1
    In user control panel see error PA control panel is currently unavailable. Please try again later

    I read kb, but they not help me.

    How to increase log level in OBAS
    http://kb.odin.com/8335
    Unable to select the PA Subscription - PBAS login is not allowed
    http://kb.odin.com/en/122560
    PBA-S resellers cannot manage PA subscriptions in CP: "PA control panel is currently unavailable"
    http://kb.odin.com/en/120229

    On PPA catalina.out (/var/log/catalina.out) errors
    Please help to resolve.

    May 26, 2016 10:00:51 AM org.apache.catalina.core.StandardWrapperValve invoke
    SEVERE: Servlet.service() for servlet [PBASIntegrationGateway] in context with path [] threw exception [Can't login as user (java.lang.reflect.InvocationTargetException: null)] with root cause
    Plesk.ErrorHandling.Common.SlaveAuthorizationFailure: IDL:plesk/ExSystem:1.0
    at sun.reflect.GeneratedConstructorAccessor108.newInstance(Unknown Source)
    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
    at java.lang.reflect.Constructor.newInstance(Constructor.java:526)
    at com.plesk.p2.util.impl.errors.ExSystemHandlerImpl.mapExSystem(ExSystemHandlerImpl.java:124)
    at com.plesk.p2.util.impl.errors.ExSystemHandlerImpl.handleExSystem(ExSystemHandlerImpl.java:28)
    at com.parallels.psa.sdk.ServiceUserImpl.isServiceUser(ServiceUserImpl.java:43)
    at com.plesk.p2.security.PEMSession.extractAccountID(PEMSession.java:440)


    May 26, 2016 10:00:52 AM org.apache.catalina.core.StandardWrapperValve invoke
    SEVERE: Servlet.service() for servlet [PBASIntegrationGateway] in context with path [] threw exception [Can't login as user (java.lang.reflect.InvocationTargetException: null)] with root cause
    Plesk.ErrorHandling.Common.SlaveAuthorizationFailure: IDL:plesk/ExSystem:1.0
    at sun.reflect.GeneratedConstructorAccessor108.newInstance(Unknown Source)
    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
    at java.lang.reflect.Constructor.newInstance(Constructor.java:526)
    at com.plesk.p2.util.impl.errors.ExSystemHandlerImpl.mapExSystem(ExSystemHandlerImpl.java:124)
    at com.plesk.p2.util.impl.errors.ExSystemHandlerImpl.handleExSystem(ExSystemHandlerImpl.java:28)
    at com.parallels.psa.sdk.ServiceUserImpl.isServiceUser(ServiceUserImpl.java:43)
    at com.plesk.p2.security.PEMSession.extractAccountID(PEMSession.java:440)
    at com.plesk.p2.security.PEMSession.createSession(PEMSession.java:61)
    at com.plesk.p2.security.SecurityManager.login(SecurityManager.java:52)
     
  2. dkolvakh

    dkolvakh Odin Team

    Messages:
    348
    Hello.

    Please report this issue to Odin support.
     

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