Migration from Plesk 9.2.3 to 9.5.2

Discussion in 'Plesk 9.x for Windows Issue, Fixes, How-To' started by ProWebS, May 14, 2010.

  1. ProWebS

    ProWebS Mega Poster

    Messages:
    118
    Hello,

    I have 2 windows plesk servers, one has plesk 9.2.3 (with Plesk migration agent & manager installed) and the second is a new one with Plesk 9.5.2 , I want to migrate all data/accounts from the old server to the new.

    So I login to plesk, and go to Migration Manager , I do complete all the settings and when I press Next button I get
    always the same error:

    Error: No migration agents found. Data migration is not available.

    why is this happening? should I open some specific ports to firewall or something ?
     
  2. IgorG

    IgorG Guru

    Messages:
    19,081
    Just go to Migration Manager and click 'Synchronize' button. Latest available version of migration agent will be downloaded and synchronized.
     
  3. ProWebS

    ProWebS Mega Poster

    Messages:
    118
    I allready did that five minute ago, I did get the message "Information: Migration agent was synchronized successfully. Click to download migration agent file that should be installed on the source host before the migration is started. "
    and clicked the link and installed the agent.
    The agent is running (i can see it in the task bar at the right bottom corner).

    Any ideas?
     
  4. IgorG

    IgorG Guru

    Messages:
    19,081
    Try to find reason in migration logs from /usr/local/psa/PMM/logs
     
  5. ProWebS

    ProWebS Mega Poster

    Messages:
    118
    ah. "/usr/local/psa/PMM/logs" ??
    its a windows server
     
  6. ProWebS

    ProWebS Mega Poster

    Messages:
    118
    at folder C:\Program Files (x86)\Parallels\Plesk\PMM\logs\
    I did find 2 log files that were updated every time I tried the migration.

    the first one is migration_handler.log
    (I've removed login/pass and ips)

    the second log file is pmmcli.log

    (same removed login/pass and ip address)


    Any idea about the error?
     
    Last edited: May 17, 2010
  7. markware

    markware Bit Poster

    Messages:
    3
    Plesk Migration Manager for 9.5.2

    I am trying to migrate a customer from 9.2.3 to 9.5.2.

    I have synchronized and installed the agent on the 9.2.3 server but it will not migrate. Below is the log;

    4252: Debug 14/05/2010 11:31:02.181 : Start migrmng execution in --deploy-scout mode
    4252: Debug 14/05/2010 11:31:02.189 : arguments: (--deploy-scout --host=208.73.48.149 --login=888admin --password=Av!@tion --session-path=d:\Program Files\Parallels\Plesk\PMM\msessions\20100514113102745 --dumps-dir=C:\temp\20100514113102745 --system-type=windows )
    4252: Debug 14/05/2010 11:31:02.254 : Try to deploy scout to: http://208.73.48.149:6489/WinAgentURI
    4252: Debug 14/05/2010 11:31:02.256 : migrmng::DeployScout begin (systemType = Windows)
    4252: Debug 14/05/2010 11:31:02.267 : Versionned migration manager is not found (9.5.2). Try to obtain common migration manager
    4252: Debug 14/05/2010 11:31:02.269 : MigratorConfigsManager::GetMigratorManager find Migrator Manager file:d:\Program Files\Parallels\Plesk\PMM\Migration\DbMigrMng.dll
    4252: Debug 14/05/2010 11:31:02.273 : MigratorConfigsManager::GetMigratorManager find Migrator Manager file:d:\Program Files\Parallels\Plesk\PMM\Migration\DNSMigrMng.dll
    4252: Debug 14/05/2010 11:31:02.279 : MigratorConfigsManager::GetMigratorManager find Migrator Manager file:d:\Program Files\Parallels\Plesk\PMM\Migration\FTPMigrMng.dll
    4252: Debug 14/05/2010 11:31:02.283 : MigratorConfigsManager::GetMigratorManager find Migrator Manager file:d:\Program Files\Parallels\Plesk\PMM\Migration\MailMsgMigrMng.dll
    4252: Debug 14/05/2010 11:31:02.288 : MigratorConfigsManager::GetMigratorManager find Migrator Manager file:d:\Program Files\Parallels\Plesk\PMM\Migration\PsaMigrMng90.dll
    4252: Debug 14/05/2010 11:31:02.314 : PsaMigrMng90::Load begin (workDirectory=d:\Program Files\Parallels\Plesk\PMM\Migration, configName=20100514113102745)
    4252: Debug 14/05/2010 11:31:02.317 : PsaMigrMng90::Load successfully finished
    4252: Debug 14/05/2010 11:31:02.318 : Migration manager loaded
    4252: Debug 14/05/2010 11:31:02.321 : PsaMigrMng90::DeployScout begin (hostName=208.73.48.149)
    4252: Info 14/05/2010 11:31:02.322 : CrossSysAgent::DeployScout SystemType=(Windows) URI=(http://208.73.48.149:6489/WinAgentURI)
    4252: Info 14/05/2010 11:31:02.325 : CrossSysAgent::deployScoutToWindowsHost Try to deploy scout to remote Windows host (208.73.48.149)
    4252: Debug 14/05/2010 11:32:02.440 : CrossSysAgent::deployScoutToWindowsHost Unable to deploy scout to remote Windows host (208.73.48.149). MigratorException (ForeignMigratorCore.WindowsHostIsUnavailableViaWNet ---> System.ComponentModel.Win32Exception: Access is denied
    at ForeignMigratorCore.RemoteWinConnection.ConnectToNetworkResource(ConnectionParameters connParams, String resourceName)
    at CrossSysAgentSup.CrossSysAgent.deployScoutToWindowsHost(ConnectionParameters connParams)
    --- End of inner exception stack trace ---
    at CrossSysAgentSup.CrossSysAgent.deployScoutToWindowsHost(ConnectionParameters connParams)) rethrown
    4252: Debug 14/05/2010 11:32:02.442 : DeployScout :: Exception ( MigratorException )
    4252: Debug 14/05/2010 11:32:02.445 : ForeignMigratorCore.WindowsHostIsUnavailableViaWNet ---> System.ComponentModel.Win32Exception: Access is denied
    at ForeignMigratorCore.RemoteWinConnection.ConnectToNetworkResource(ConnectionParameters connParams, String resourceName)
    at CrossSysAgentSup.CrossSysAgent.deployScoutToWindowsHost(ConnectionParameters connParams)
    --- End of inner exception stack trace ---
    at CrossSysAgentSup.CrossSysAgent.deployScoutToWindowsHost(ConnectionParameters connParams)
    at CrossSysAgentSup.CrossSysAgent.DeployScout(ConnectionParameters connParams)
    at PsaMigrMng90.MigrMng90.DeployScout(ConnectionParameters connParams)
    at migrmng.App.deployScout(ConnectionParameters connParams, Boolean removeConfigDir)
    at migrmng.App.Main(String[] args)
    4252: Debug 14/05/2010 11:32:02.448 : Saving result...
    4252: Debug 14/05/2010 11:32:02.452 : migrmng exits with code 10
    4252: Debug 14/05/2010 11:32:02.454 : Unload domain.

    Mark
     
  8. IgorG

    IgorG Guru

    Messages:
    19,081
    Make sure that it is possible to view administrative shares from destination server, simply try to open network path: \\208.73.48.149\c$
    Also check that there is nothing firewalled and administrative password is correct.
     
  9. BalajiJ

    BalajiJ Bit Poster

    Messages:
    3
    Have you resolved your problem? Please let me know because the same problem i am also having. "Error: No migration agents found. Data migration is not available."
     

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