Looking for help or a freelance with experience in PPA

Discussion in 'Plesk Automation Suggestions and Feedback' started by ClaudioW, Jan 17, 2018.

  1. ClaudioW

    ClaudioW Kilo Poster

    Hi there!.

    We require assistance to investigate and resolve an issue in our Parallels Plesk platform. Problem Description:

    Some scheduled tasks on PPA are failing to execute. Some of the scheduled tasks that we know are failing are:

    · Update the status of the webspace

    · Reread a list of components on the node

    · Create the webspace with ID xxxx in the Hosting Panel

    The last time this tasks executed correctly was 2 days ago (15-01).

    They all fail with the same error:

    “Connection problem: Please check the PPA system log /usr/local/ppa/log/plesk.log for details.”

    The log (/usr/local/ppa/log/plesk.log) states only 2 Warnings (this warnings exist from years ago, so they seem unrelated) and 1 error:

    · PHP Warning: Unknown: Compilation failed: (*VERB) not recognized at offset 12 in Unknown on line 0

    · PHP Warning: Unknown: apc_regex_compile_array: invalid expression '/(*phpMyAdmin*)/' in Unknown on line 0

    · ERR (3) [panel]: Operation in POA failed: [no error code] Connection problem: Please check the PPA system log /usr/local/ppa/log/plesk.log for details.

    Review of additional logs have not provided any other information.

    All tests have returned no errors, and connectivity amongst servers seems fine:

    · check_service_node

    · health_check

    · ppa.services

    · ppa.sn_test
    gachbetongnhe likes this.

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