HSPC Installation problem - "/etc/hspc/hspc.conf" does not exist

Hi,

I am getting the below error in my /tmp/product_installer.log during installation. Please help.


=====================
The file "/etc/hspc/hspc.conf" does not exist within ConfigPath: /etc/hspc! at /usr/lib/perl5/site_perl/5.8.8/HSPC/Config.pm line 28
BEGIN failed--compilation aborted at /usr/lib/perl5/site_perl/5.8.8/HSPC/Config.pm line 44.
Compilation failed in require at /usr/lib/perl5/site_perl/5.8.8/HSPC/Localization.pm line 5.
BEGIN failed--compilation aborted at /usr/lib/perl5/site_perl/5.8.8/HSPC/Localization.pm line 5.
Compilation failed in require at /usr/lib/perl5/site_perl/5.8.8/HSPC/Error.pm line 5.
BEGIN failed--compilation aborted at /usr/lib/perl5/site_perl/5.8.8/HSPC/Error.pm line 5.
Compilation failed in require at /usr/sbin/hspc-upgrade-manager line 7.
BEGIN failed--compilation aborted at /usr/sbin/hspc-upgrade-manager line 7.
error: %post(hspc-release-3.3.2-01.20.swsoft.i386) scriptlet failed, exit status 2
=====================

 

What does this mean??...I still can't install HSPc....Please help...

============================
[AI::RPM] 118. Installing package hspc-release
=> [register factory] 'core'
=> [register factory] 'task-manager'
=> [register factory] 'common'
=> [register factory] 'cc'
=> [register factory] 'configuration-manager'
=> [register factory] 'hspc-core'
=> [register factory] 'event-manager'
=> [register factory] 'vesrv-core'
=> [register factory] 'plugin-core'
=> [register factory] 'channel-manager'
=> [register factory] 'pp'
=> [register factory] 'plugin-pm-op-ccard'
=> [register factory] 'cp-core'
=> [register factory] 'cp-mysql'
=> [register factory] 'cp-phpmyadmin'
=> [register factory] 'core-helper'
=> [register factory] 'om-website'
=> [register factory] 'um-core'
=> [register factory] 'um-ts'
=> [register factory] 'vesrv-mail'
=> [register factory] 'appdirector'
=> [register factory] 'domain-manager'
=> [register factory] 'billing'
=> [register factory] 'lm-core'
=> [register factory] 'account-manager'
=> [register factory] 'sitelib'
=> [register factory] 'bm-core'
=> [register factory] 'bm-ve'
=> [register factory] 'bm-hn'
=> [register factory] 'bm-plesk'
=> [register factory] 'bm-lm'
=> [register factory] 'plesk'
=> [register factory] 'ssl'
=> [register factory] 'up2date'
=> [register factory] 'sl-manager'
=> [register factory] 'fraud'
=> [register factory] 'commerce-manager'
=> [register factory] 'cp-account'
=> [register factory] 'sb'
=> [register factory] 'cp-apache'
=> [register factory] 'cp-apps'
=> [register factory] 'cp-backup'
=> [register factory] 'cp-crontab'
=> [register factory] 'cp-dns'
=> [register factory] 'cp-fm'
=> [register factory] 'cp-frontpage'
=> [register factory] 'cp-ftpaccount'
=> [register factory] 'cp-help'
=> [register factory] 'cp-logfiles'
=> [register factory] 'cp-mail'
=> [register factory] 'cp-person'
=> [register factory] 'cp-plesk'
=> [register factory] 'cp-proftpd'
=> [register factory] 'cp-resusage'
=> [register factory] 'cp-server'
=> [register factory] 'cp-site'
=> [register factory] 'cp-system'
=> [register factory] 'cp-ts'
=> [register factory] 'cp-ugm'
=> [register factory] 'cp-upgrade'
=> [register factory] 'cp-veservices'
=> [register factory] 'cp-website'
=> [register factory] 'custom'
=> [register factory] 'ie-manager'
=> [register factory] 'infstr-manager'
=> [register factory] 'ipmanager'
=> [register factory] 'licman'
=> [register factory] 'mm'
=> [register factory] 'mycp'
=> [register factory] 'providersite-manager'
=> [register factory] 'vesrv-apache'
=> [register factory] 'vesrv-backup'
=> [register factory] 'vesrv-fm'
=> [register factory] 'vesrv-ftpaccount'
=> [register factory] 'vesrv-logrotate'
=> [register factory] 'vesrv-proftpd'
=> [register factory] 'vesrv-sendmail'
=> [register factory] 'vesrv-ssl'
=> [register factory] 'vesrv-ugm'
=> [register factory] 'security-manager'
=> [register factory] 'ccp'
=> [register factory] 'skin-winxp'
=> [register factory] 'perllib'
=> [error on previous startup] Can't continue upgrade process
=> [error on previous startup] Can't continue upgrade process
error: %post(hspc-release-3.3.2-01.20.swsoft.i386) scriptlet failed, exit status 255

[AI::RPM] 119. Installing package hspc-dm-ns-plugin-ssh
=> [register factory] 'dm-ns-plugin-ssh'
=> [error on previous startup] Can't continue upgrade process
error: %post(hspc-dm-ns-plugin-ssh-3.3.2-01.20.swsoft.i386) scriptlet failed, exit status 255

[AI::RPM] 120. Installing package hspc-dm-ns-plugin-vps
=> [register factory] 'dm-ns-plugin-vps'
=> [error on previous startup] Can't continue upgrade process
error: %post(hspc-dm-ns-plugin-vps-3.3.2-01.20.swsoft.i386) scriptlet failed, exit status 255

[AI::RPM] 121. Installing package hspc-fraud-plugin-dummy
=> [register factory] 'fraud-plugin-dummy'
=> [error on previous startup] Can't continue upgrade process
error: %post(hspc-fraud-plugin-dummy-3.3.2-01.20.swsoft.i386) scriptlet failed, exit status 255

[AI::RPM] 122. Installing package hspc-i18n-en
=> [register factory] 'i18n-en'
=> [error on previous startup] Can't continue upgrade process
error: %post(hspc-i18n-en-3.3.2-01.20.swsoft.i386) scriptlet failed, exit status 255

[AI::RPM] 123. Installing package hspc-plugin-dm-dummy
=> [register factory] 'plugin-dm-dummy'
=> [error on previous startup] Can't continue upgrade process
error: %post(hspc-plugin-dm-dummy-3.3.2-01.20.swsoft.i386) scriptlet failed, exit status 255

[AI::RPM] 124. Installing package hspc-plugin-pp-bt-dummy
=> [register factory] 'plugin-pp-bt-dummy'
=> [error on previous startup] Can't continue upgrade process
error: %post(hspc-plugin-pp-bt-dummy-3.3.2-01.20.swsoft.i386) scriptlet failed, exit status 255

[AI::RPM] 125. Installing package hspc-plugin-pp-op-dummy
=> [register factory] 'plugin-pp-op-dummy'
=> [error on previous startup] Can't continue upgrade process
error: %post(hspc-plugin-pp-op-dummy-3.3.2-01.20.swsoft.i386) scriptlet failed, exit status 255

[AI::RPM] 126. Installing package hspc-plugin-pp-op-dummyredirect
=> [register factory] 'plugin-pp-op-dummyredirect'
=> [error on previous startup] Can't continue upgrade process
error: %post(hspc-plugin-pp-op-dummyredirect-3.3.2-01.20.swsoft.i386) scriptlet failed, exit status 255
Oct 06 2007 03:26:53 [:25580] DEBUG: Executing a command. Command line follows
Oct 06 2007 03:26:53 [:25580] DEBUG: /usr/share/hspc-config/hspc-show-login-info
Oct 06 2007 03:26:53 [:25383] DEBUG: Forked a child with pid 25580
Oct 06 2007 03:26:53 [:25383] DEBUG: New message placeholder: 'URI' = 'http://hspctrial.com/pcc/'
Oct 06 2007 03:26:53 [:25383] DEBUG: New message placeholder: 'URI_DESC' = 'http://hspctrial.com/pcc/'
Oct 06 2007 03:26:53 [:25383] DEBUG: New message placeholder: 'VERSION' = '3.3.2'
Oct 06 2007 03:26:53 [:25383] INFO: Installation was successfully completed.
Oct 06 2007 03:28:34 [:25383] INFO: Exiting with code -1
============================

 

Hello,

What OS are you using?
Are you doing the installation in Virtuozzo VE or on just a box?

There most probably could be 2 reasons which cause the error:
1. Lack of resources.
2. Improper configuration of perl environment.

for debug purposes you can run installation again using following command

# hspc-upgrade-manager --finish

Regards,
Alex.

 

Thanks...It was because of both perl and memory insufficiency

I was installing in fc4 box in my local network for an integration work....but...now i am gettting this error in my /etc/hspcd/logs/error_log when I take pcc...Please help

==========================
[Sun Oct 7 22:43:39 2007] [notice] Apache configured -- resuming normal operations
[Sun Oct 7 22:43:39 2007] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Sun Oct 7 22:43:39 2007] [notice] Accept mutex: sysvsem (Default: sysvsem)
[Sun Oct 7 22:43:51 2007] [error] Can't locate object method "self_url" via package "HSPC::Request::Query" at /usr/lib/perl5/site_perl/5.8.8/HSPC/WebSystemLib.pm line 764.\n
[Sun Oct 7 22:43:51 2007] [error] [client 192.168.1.56] File does not exist: /var/opt/hspc-root/frontend//500.shtml
[Sun Oct 7 22:45:49 2007] [error] Can't locate object method "self_url" via package "HSPC::Request::Query" at /usr/lib/perl5/site_perl/5.8.8/HSPC/WebSystemLib.pm line 764.\n
[Sun Oct 7 22:45:49 2007] [error] [client 192.168.1.56] File does not exist: /var/opt/hspc-root/frontend/en/500.shtml
==========================

 

Seems that some errors appears during HSPcomplete installation because of lack of resources and HSPcomplete wasn't properly installed. I recommend you to make new installation of HSPcomplete.

What HSPcomplete version are you installing? Note that fedora core 4 is not supported by HSPcomplete 3.3 SP 2. List of supported OSes can be found here.