HSPC Installation problem - "/etc/hspc/hspc.conf" does not exist

Discussion in 'Troubleshooting' started by kladizkov, Oct 5, 2007.

  1. kladizkov

    kladizkov Guest

    Hi,

    I am getting the below error in my /tmp/product_installer.log during installation. Please help.


    =====================
    The file "/etc/hspc/hspc.conf" does not exist within ConfigPath: /etc/hspc! at /usr/lib/perl5/site_perl/5.8.8/HSPC/Config.pm line 28
    BEGIN failed--compilation aborted at /usr/lib/perl5/site_perl/5.8.8/HSPC/Config.pm line 44.
    Compilation failed in require at /usr/lib/perl5/site_perl/5.8.8/HSPC/Localization.pm line 5.
    BEGIN failed--compilation aborted at /usr/lib/perl5/site_perl/5.8.8/HSPC/Localization.pm line 5.
    Compilation failed in require at /usr/lib/perl5/site_perl/5.8.8/HSPC/Error.pm line 5.
    BEGIN failed--compilation aborted at /usr/lib/perl5/site_perl/5.8.8/HSPC/Error.pm line 5.
    Compilation failed in require at /usr/sbin/hspc-upgrade-manager line 7.
    BEGIN failed--compilation aborted at /usr/sbin/hspc-upgrade-manager line 7.
    error: %post(hspc-release-3.3.2-01.20.swsoft.i386) scriptlet failed, exit status 2
    =====================
     
  2. kladizkov

    kladizkov Guest

    What does this mean??...I still can't install HSPc....Please help...

    ============================
    [AI::RPM] 118. Installing package hspc-release
    => [register factory] 'core'
    => [register factory] 'task-manager'
    => [register factory] 'common'
    => [register factory] 'cc'
    => [register factory] 'configuration-manager'
    => [register factory] 'hspc-core'
    => [register factory] 'event-manager'
    => [register factory] 'vesrv-core'
    => [register factory] 'plugin-core'
    => [register factory] 'channel-manager'
    => [register factory] 'pp'
    => [register factory] 'plugin-pm-op-ccard'
    => [register factory] 'cp-core'
    => [register factory] 'cp-mysql'
    => [register factory] 'cp-phpmyadmin'
    => [register factory] 'core-helper'
    => [register factory] 'om-website'
    => [register factory] 'um-core'
    => [register factory] 'um-ts'
    => [register factory] 'vesrv-mail'
    => [register factory] 'appdirector'
    => [register factory] 'domain-manager'
    => [register factory] 'billing'
    => [register factory] 'lm-core'
    => [register factory] 'account-manager'
    => [register factory] 'sitelib'
    => [register factory] 'bm-core'
    => [register factory] 'bm-ve'
    => [register factory] 'bm-hn'
    => [register factory] 'bm-plesk'
    => [register factory] 'bm-lm'
    => [register factory] 'plesk'
    => [register factory] 'ssl'
    => [register factory] 'up2date'
    => [register factory] 'sl-manager'
    => [register factory] 'fraud'
    => [register factory] 'commerce-manager'
    => [register factory] 'cp-account'
    => [register factory] 'sb'
    => [register factory] 'cp-apache'
    => [register factory] 'cp-apps'
    => [register factory] 'cp-backup'
    => [register factory] 'cp-crontab'
    => [register factory] 'cp-dns'
    => [register factory] 'cp-fm'
    => [register factory] 'cp-frontpage'
    => [register factory] 'cp-ftpaccount'
    => [register factory] 'cp-help'
    => [register factory] 'cp-logfiles'
    => [register factory] 'cp-mail'
    => [register factory] 'cp-person'
    => [register factory] 'cp-plesk'
    => [register factory] 'cp-proftpd'
    => [register factory] 'cp-resusage'
    => [register factory] 'cp-server'
    => [register factory] 'cp-site'
    => [register factory] 'cp-system'
    => [register factory] 'cp-ts'
    => [register factory] 'cp-ugm'
    => [register factory] 'cp-upgrade'
    => [register factory] 'cp-veservices'
    => [register factory] 'cp-website'
    => [register factory] 'custom'
    => [register factory] 'ie-manager'
    => [register factory] 'infstr-manager'
    => [register factory] 'ipmanager'
    => [register factory] 'licman'
    => [register factory] 'mm'
    => [register factory] 'mycp'
    => [register factory] 'providersite-manager'
    => [register factory] 'vesrv-apache'
    => [register factory] 'vesrv-backup'
    => [register factory] 'vesrv-fm'
    => [register factory] 'vesrv-ftpaccount'
    => [register factory] 'vesrv-logrotate'
    => [register factory] 'vesrv-proftpd'
    => [register factory] 'vesrv-sendmail'
    => [register factory] 'vesrv-ssl'
    => [register factory] 'vesrv-ugm'
    => [register factory] 'security-manager'
    => [register factory] 'ccp'
    => [register factory] 'skin-winxp'
    => [register factory] 'perllib'
    => [error on previous startup] Can't continue upgrade process
    => [error on previous startup] Can't continue upgrade process
    error: %post(hspc-release-3.3.2-01.20.swsoft.i386) scriptlet failed, exit status 255

    [AI::RPM] 119. Installing package hspc-dm-ns-plugin-ssh
    => [register factory] 'dm-ns-plugin-ssh'
    => [error on previous startup] Can't continue upgrade process
    error: %post(hspc-dm-ns-plugin-ssh-3.3.2-01.20.swsoft.i386) scriptlet failed, exit status 255

    [AI::RPM] 120. Installing package hspc-dm-ns-plugin-vps
    => [register factory] 'dm-ns-plugin-vps'
    => [error on previous startup] Can't continue upgrade process
    error: %post(hspc-dm-ns-plugin-vps-3.3.2-01.20.swsoft.i386) scriptlet failed, exit status 255

    [AI::RPM] 121. Installing package hspc-fraud-plugin-dummy
    => [register factory] 'fraud-plugin-dummy'
    => [error on previous startup] Can't continue upgrade process
    error: %post(hspc-fraud-plugin-dummy-3.3.2-01.20.swsoft.i386) scriptlet failed, exit status 255

    [AI::RPM] 122. Installing package hspc-i18n-en
    => [register factory] 'i18n-en'
    => [error on previous startup] Can't continue upgrade process
    error: %post(hspc-i18n-en-3.3.2-01.20.swsoft.i386) scriptlet failed, exit status 255

    [AI::RPM] 123. Installing package hspc-plugin-dm-dummy
    => [register factory] 'plugin-dm-dummy'
    => [error on previous startup] Can't continue upgrade process
    error: %post(hspc-plugin-dm-dummy-3.3.2-01.20.swsoft.i386) scriptlet failed, exit status 255

    [AI::RPM] 124. Installing package hspc-plugin-pp-bt-dummy
    => [register factory] 'plugin-pp-bt-dummy'
    => [error on previous startup] Can't continue upgrade process
    error: %post(hspc-plugin-pp-bt-dummy-3.3.2-01.20.swsoft.i386) scriptlet failed, exit status 255

    [AI::RPM] 125. Installing package hspc-plugin-pp-op-dummy
    => [register factory] 'plugin-pp-op-dummy'
    => [error on previous startup] Can't continue upgrade process
    error: %post(hspc-plugin-pp-op-dummy-3.3.2-01.20.swsoft.i386) scriptlet failed, exit status 255

    [AI::RPM] 126. Installing package hspc-plugin-pp-op-dummyredirect
    => [register factory] 'plugin-pp-op-dummyredirect'
    => [error on previous startup] Can't continue upgrade process
    error: %post(hspc-plugin-pp-op-dummyredirect-3.3.2-01.20.swsoft.i386) scriptlet failed, exit status 255
    Oct 06 2007 03:26:53 [:25580] DEBUG: Executing a command. Command line follows
    Oct 06 2007 03:26:53 [:25580] DEBUG: /usr/share/hspc-config/hspc-show-login-info
    Oct 06 2007 03:26:53 [:25383] DEBUG: Forked a child with pid 25580
    Oct 06 2007 03:26:53 [:25383] DEBUG: New message placeholder: 'URI' = 'http://hspctrial.com/pcc/'
    Oct 06 2007 03:26:53 [:25383] DEBUG: New message placeholder: 'URI_DESC' = 'http://hspctrial.com/pcc/'
    Oct 06 2007 03:26:53 [:25383] DEBUG: New message placeholder: 'VERSION' = '3.3.2'
    Oct 06 2007 03:26:53 [:25383] INFO: Installation was successfully completed.
    Oct 06 2007 03:28:34 [:25383] INFO: Exiting with code -1
    ============================
     
  3. blinov

    blinov Guest

    Hello,

    What OS are you using?
    Are you doing the installation in Virtuozzo VE or on just a box?

    There most probably could be 2 reasons which cause the error:
    1. Lack of resources.
    2. Improper configuration of perl environment.

    for debug purposes you can run installation again using following command

    # hspc-upgrade-manager --finish

    Regards,
    Alex.
     
  4. kladizkov

    kladizkov Guest

    Thanks...It was because of both perl and memory insufficiency

    I was installing in fc4 box in my local network for an integration work....but...now i am gettting this error in my /etc/hspcd/logs/error_log when I take pcc...Please help

    ==========================
    [Sun Oct 7 22:43:39 2007] [notice] Apache configured -- resuming normal operations
    [Sun Oct 7 22:43:39 2007] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
    [Sun Oct 7 22:43:39 2007] [notice] Accept mutex: sysvsem (Default: sysvsem)
    [Sun Oct 7 22:43:51 2007] [error] Can't locate object method "self_url" via package "HSPC::Request::Query" at /usr/lib/perl5/site_perl/5.8.8/HSPC/WebSystemLib.pm line 764.\n
    [Sun Oct 7 22:43:51 2007] [error] [client 192.168.1.56] File does not exist: /var/opt/hspc-root/frontend//500.shtml
    [Sun Oct 7 22:45:49 2007] [error] Can't locate object method "self_url" via package "HSPC::Request::Query" at /usr/lib/perl5/site_perl/5.8.8/HSPC/WebSystemLib.pm line 764.\n
    [Sun Oct 7 22:45:49 2007] [error] [client 192.168.1.56] File does not exist: /var/opt/hspc-root/frontend/en/500.shtml
    ==========================
     
  5. vbatraev

    vbatraev Odin Team

    Messages:
    346
    Seems that some errors appears during HSPcomplete installation because of lack of resources and HSPcomplete wasn't properly installed. I recommend you to make new installation of HSPcomplete.

    What HSPcomplete version are you installing? Note that fedora core 4 is not supported by HSPcomplete 3.3 SP 2. List of supported OSes can be found here.
     

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