HSP Service Unavailable!!!

Discussion in 'General Discussion' started by noic, Dec 7, 2005.

  1. noic

    noic Bit Poster

    hi there I have this message in my hsp:

    Unfortunately, the application you are trying to access is unavailable.

    Image for dashboards Common Reasons Bg image for dashboards

    # Application has run out of HSPcomplete licenses.
    # HSPcomplete license for the application is expired, invalid, or missing.
    # Server is temporarily overloaded.

    Image for dashboards Suggested Resolution Bg image for dashboards

    # If the problem is not resolved in several minutes, please contact the HSPcomplete administrator.

    But. the license is valid and up to date. the server is stable.

    i dont know what to do. i cant access any configuration page on the control panel.

    Please HELP!!!!!
  2. realaaa@

    realaaa@ Mega Poster

    sorry for pushing up this old thread, but it's the only one I found.

    sometimes I have the same error, now in Parallels Business Automation - Standard, and the error is basically the same:

    At the same time I see this in the log:

    I have a test PBAS installation and temporary license, but this problem is intermittent and appears/disappears for no reason (or at least I can't see it) therefore it just bugs me and I would like to find out the reason for such behaviour.

    Can anyone advise anything?
  3. IgorG

    IgorG Guru

    ProviderCC license violation means that there were too many people logged to /pcc simultaneously. Seems your license allows limited logins as Provider to /pcc at the same time. You should check license limits.
  4. realaaa@

    realaaa@ Mega Poster

    Thanks for the explanation! that's very strange, because I'm sure that all license limits shown in the control panel were unlimited. Too bad I can't reproduce it, it comes and goes for no apparent reason..
  5. LoreZyra

    LoreZyra Kilo Poster

    how do you kick the "extra" connections?

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