FTP: Critical file transfer error 550 Permission denied

Discussion in 'Plesk 10.x for Linux Issues, Fixes, How-To' started by josteinr, Jul 15, 2011.

  1. josteinr

    josteinr Bit Poster

    Messages:
    7
    Struggling a bit with Critical file transfer error 550 Permission denied when I try to make changes to files that are not located in the httpdocs folder.

    Most files are stored in the httpdocs, except when setting up new domains / subdomains.

    So what I want is either a solution to the problem.

    Or a guide on how to set the Document root * to automatically add a sub-folder in httpdocs when creating an additional domain or a subdomain. Without getting the error message "The Specified directory is overlapped by a web application that installed The httpdocs." or the need to write "httpdocs / subfolder / in the text box.

    A solution is preferable, in order to avoid that customers my unwanted deleting all files that belong to subdomain or additional domains.
     
    Last edited: Jul 15, 2011
  2. Amin Taheri

    Amin Taheri Product Expert

    Messages:
    1,385
    you would need to change the directory permissions for a sub domain to allow your main user access to it.
     
  3. josteinr

    josteinr Bit Poster

    Messages:
    7
    Tnx

    Guessed i had to do something like that, but iv been struggling to find out how to do it.
     
  4. Amin Taheri

    Amin Taheri Product Expert

    Messages:
    1,385
    what are the permissions/ownership set to now?
     
  5. PejhanA

    PejhanA Bit Poster

    Messages:
    2
    i'm bumping into this "550: Critical File error" message everytime I try to upload anything... it's driving me crazy. checked my firewall , turned it off and tried again... no luck. do any of you guys have any suggestions?
     
  6. Amin Taheri

    Amin Taheri Product Expert

    Messages:
    1,385
    What are the owner:group and permissions, and what user are you logged in as when you get the error? Is immutable set?
     
  7. PejhanA

    PejhanA Bit Poster

    Messages:
    2
    where can I find the permissions settings? im logged in as the main account , my IP name.
     
  8. Amin Taheri

    Amin Taheri Product Expert

    Messages:
    1,385
    go into the file manager for the domain or ssh for the domain and see what is there.
    for immutable you would need to be in ssh and look at the files with lsattr
     

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