Error 550 for newly created FTP account

Discussion in 'Plesk Automation Suggestions and Feedback' started by CoyoteKG, Mar 14, 2016.

  1. CoyoteKG

    CoyoteKG Kilo Poster

    Hello, I have problem with permissions, and I don't know where to start for finding solution.

    I had problem with permissions for user created long time ago.
    I created new FTP account, hoping that will solve my problem, but unfortunately not...
    I can conect on server with both users, list folders, read files, but I can't create new folder or a file...

    Where to start?

    Plesk v12.0.18_build1200140606.15 os_Debian 7.0
    OS Debian 7.6
    Key number PLSK.02925789.0017
  2. CoyoteKG

    CoyoteKG Kilo Poster

    Hello again,
    I found that ownership on the folders are root:root.

    I compared with another webspace that works without problem, and there is something ftpuser:root, and works OK.

    On parallels documentation i found next

    >repair.exe --reconfigure-ftp-site -webspace-name example.tld

    Can this fix permissions on that webspace, so after that when I create another FTP account from plesk, I will not have same problems like now?

    If my webspace is, command wil be
    >repair.exe --reconfigure-ftp-site -webspace-name

  3. CoyoteKG

    CoyoteKG Kilo Poster

    I fixed problem, i change permissions back, and now works fine.
    chown -R fashion:psacln wp/

    But I'm still interested, it that repair.exe command can fix all permissions on webspaces

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