Big Problem in changing IP of server

Discussion in 'Plesk 9.x for Windows Issue, Fixes, How-To' started by SobhanS, Nov 22, 2016.

  1. SobhanS

    SobhanS Kilo Poster

    Messages:
    12
    Hello IgorG,

    We have a Windows 2008, IIS7 server with Plesk 9.5.5
    We want to migrate this server to a new Windows 2008 server using R1 Soft's Bare Metal restore.
    We have successfully restored R1 Soft backup on new server but when we tried to replace old IPs with new using Plesk's reconfigure utility, we faced following errors :
    =====================
    Log Name: Plesk
    Source: websrvmng.exe
    Event ID: 1
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A

    Description:
    External component has thrown an exception.
    In IIS7NativeProvider module
    Exception type: System.Runtime.InteropServices.SEHException
    at _CxxThrowException(Void* , _s__ThrowInfo* )
    at ServerManagerFactory.commit()
    at IIS7ServerManager.commit(IIS7ServerManager* )

    at changeIPAddress(xxxxxxxxx.com, xxx.xxx.xxx.xxx, xx.xxx.xxx.xxx)(WebServerAdapter::changeIPAddress line 1234)
    at execute console command --change-ip-address(vconsoleapp::start line 129)

    at execute D:\Parallels\Plesk\admin\bin\websrvmng.exe --change-ip-address "--old-ip-address=xxx.xxx.xxx.xxx" "--new-ip-address=xx.xxx.xxx.xxx"(vconsoleapp::run line 140)

    Execute file name: D:\Parallels\Plesk\admin\bin\websrvmng.exe
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="websrvmng.exe" />
    <EventID Qualifiers="0">1</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="xxxx-xx-xxTxx:xx:xx.000000000Z" />
    <EventRecordID>6687</EventRecordID>
    <Channel>Plesk</Channel>
    <Computer>
    <Security />
    </System>
    <EventData>
    <Data>External component has thrown an exception.
    In IIS7NativeProvider module
    Exception type: System.Runtime.InteropServices.SEHException
    at _CxxThrowException(Void* , _s__ThrowInfo* )
    at ServerManagerFactory.commit()
    at IIS7ServerManager.commit(IIS7ServerManager* )

    at changeIPAddress(xxxxxxxx.com, xxx.xxx.xxx.xxx, xx.xxx.xxx.xxx)(WebServerAdapter::changeIPAddress line 1234)

    at execute console command --change-ip-address(vconsoleapp::start line 129)
    at execute D:\Parallels\Plesk\admin\bin\websrvmng.exe --change-ip-address "--old-ip-address=xxx.xxx.xxx.xxx" "--new-ip-address=xx.xxx.xxx.xxx"(vconsoleapp::run line 140)</Data>
    <Data>D:\Parallels\Plesk\admin\bin\websrvmng.exe</Data>
    </EventData>
    </Event>
    =====================

    We tired all possible fixes available and suggested on this forum like removed sites which starts with SITE_***, by removing Plesk's Default SSL Certificate, by replacing websrvmng.exe, by updating Plesk components etc. but it did not work.
    We need a fix resolution for this issue as we want to migrate our server as soon as possible.

    Can you please suggest us something here to fix this issue ?

    Thanks,
     
  2. SobhanS

    SobhanS Kilo Poster

    Messages:
    12
    We tired all possible fixes available and suggested on this forum like removed sites which starts with SITE_***, by removing Plesk's Default SSL Certificate, by replacing websrvmng.exe, by updating Plesk components etc. but it did not work.
     

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