11.1.0 RELEASE update #7 fails

Discussion in 'Plesk Automation Suggestions and Feedback' started by Tolga HanC, Mar 25, 2013.

  1. Tolga HanC

    Tolga HanC Bit Poster

    Dear Support,

    PPA 11.1.0 RELEASE update #7 update fails with error below:

    File downloading /../updates/UPDATE_07/Plesk/plib_Smb_Db_Table_Row_ApsInstance.php: completed.
    File downloading /../updates/UPDATE_07/SSO/_usr_local_sso_domain_Sp.php: completed.
    File downloading /../updates/UPDATE_07/SSO/_usr_local_sso_domain_SpSession.php: Error: Recv failure: Connection reset by peer, retry...
    Error: Recv failure: Connection reset by peer, retry...
    Error: Recv failure: Connection reset by peer, retry...

    ERROR: error during prepare patch plesk-11.1.15~patch7
    Failed to download the package http://autoinstall.plesk.com/PPA_11...E_07/SSO/_usr_local_sso_domain_SpSession.php:
    Recv failure: Connection reset by peer
    Not all packages were installed.
    Please try installing packages again later.
    Please resolve this issue and try installing the packages again.
    If you cannot resolve the issue on your own, contact product technical support for assistance.
    2013-03-25 09:24:21,535 [CRITICAL]: Failed to update Parallels Plesk Panel. See /tmp/autoinstaller3.log for details
    [root@mngmnt ~]#
    [root@mngmnt ~]#
    [root@mngmnt ~]# /usr/local/ppa/bin/ppa_update --install-updates
    2013-03-25 09:37:54,314 [INFO]: Found PPA version: 11.1.0 RELEASE update #6
    2013-03-25 09:37:54,314 [INFO]: Checking for updates...
    2013-03-25 09:37:55,384 [INFO]: New updates are available: #7
    2013-03-25 09:37:55,385 [INFO]: Downloading PPA updates...
    2013-03-25 09:37:55,385 [INFO]: PPA Version '11.1.0 RELEASE update #7' packages are already downloaded
    2013-03-25 09:37:56,001 [ERROR]: Unexpected error:
    Traceback (most recent call last):
    File "/usr/local/ppa/bin/ppa_update", line 586, in ?
    res = main(opts)
    File "/usr/local/ppa/bin/ppa_update", line 556, in main
    res = updater.installUpdates()
    File "/usr/local/ppa/bin/ppa_update", line 457, in installUpdates
    updDir, aiDir = update.downloadTo(self._updaterUpdatesDir, osInfo)
    File "/usr/local/ppa/bin/ppa_update", line 216, in downloadTo
    return self._downloadTo(dstDir, osInfo), self._downloadAITo(dstDirAI, osInfo)
    File "/usr/local/ppa/bin/ppa_update", line 167, in _downloadAITo
    urlgrab(url, aiPath)
    File "/usr/lib/python2.4/site-packages/urlgrabber/grabber.py", line 602, in urlgrab
    return default_grabber.urlgrab(url, filename, **kwargs)
    File "/usr/lib/python2.4/site-packages/urlgrabber/grabber.py", line 936, in urlgrab
    return self._retry(opts, retryfunc, url, filename)
    File "/usr/lib/python2.4/site-packages/urlgrabber/grabber.py", line 854, in _retry
    r = apply(func, (opts,) + args, {})
    File "/usr/lib/python2.4/site-packages/urlgrabber/grabber.py", line 924, in retryfunc
    File "/usr/lib/python2.4/site-packages/urlgrabber/grabber.py", line 1234, in _do_grab
    else: new_fo = open(self.filename, 'wb')
    IOError: [Errno 26] Text file busy: '/root/ppa_updater/updates/PPA_11.1.0/ai'
    [root@mngmnt ~]#
  2. Andrey Dobrenko

    Andrey Dobrenko Odin Team

    Hi Tolga HanC,

    It seems that there was problem with INTERNET connection during updating and some files weren't downloaded on local server. First of all, can you please download file through wget or curl:

    #wget http://autoinstall.plesk.com/PPA_11.1.0/updates/UPDATE_07/SSO/_usr_local_sso_domain_SpSession.php
    #curl http://autoinstall.plesk.com/PPA_11.1.0/updates/UPDATE_07/SSO/_usr_local_sso_domain_SpSession.php

    If that's OK, then, please execute the following commands:

    #killall ai
    #/usr/local/ppa/bin/ppa_update --install-updates

    If it doesn't help and you will have the same problem, can you give me ssh access on the server for investigation. Just send me a email at adobrenko [at] parallels.com. Thanks!

    Best Regards,
  3. Tolga HanC

    Tolga HanC Bit Poster

    Hi Andrey,

    It works! System updated successfuly.

    Thank you,

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