Someone probably is going to continue updating the forum, stay tuned.
It looks like Odin Service Automation (big enterprise hosting solution) with Plesk 11.5 frames.
No idea how it's related to Plesk Automation
Maybe you have 10GB database? Incremental backup increments only vhosts and, probably, mail.
If you think, that this is not enough - let me know what to add.
This is clearly DB inconsistence. I'd recommend you to submit support ticket, since it's not possible to check this via forum.
Next year. That's all I know.
Plesk Automation 11.5 MU#18 Functional fixes - is available since September 14, 2015
Please check http://kb.odin.com/en/126879 for complete list...
Honestly - I don't think there is a way.
Just a note from me - there is no "official" way to integrate with Icewarp :)
Plesk Automation 11.5, not 12.
I would recommend you to start here -> http://www.odin.com/products/plesk-automation/downloads/
Add it either through provider's panel (DNS section), or via customer panel (again DNS section)?
Steve, there is nothing wrong to give access to servers, since it's the only way how support is able to work at all.
If you feel, that this is not...
Plesk and Plesk Automation are 2 separate products. So, you cannot achieve "Automation" for Plesk 12.
From my point of view - if you...
Separate names with a comma.